This document, and all content of our websites is Copyright© AMbTrip, Inc. ALL RIGHTS RESERVED. We respect your right to privacy and we aim to ensure you have a trustworthy experience with us, including when using our websites or shops and booking with or through us. We understand many of our customers care about how personal data is used by us, and we want to share with you our policies and practices.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
When we refer to “processing” your personal data, this includes obtaining, recording, storing or holding your personal data, and anything we do with it, such as organizing, adapting or altering it, retrieving, consulting or using it, disclosing it or otherwise making it available to others, combining it with other data, and blocking, erasing or destroying it.
When we refer to “travel services” this covers all products and services which may be booked with or through us, such as accommodation, tours, transport and transfers, car hire, cruises, and charters. Travel services also include any services we or a third party provide in association with travel, such as obtaining visas, foreign exchange, and providing local representatives and support.
We process your personal data in accordance with the following data protection law(s): The Data Protection Act 1998 (which covers protection of personal data generally).
We also seek to comply generally with the laws of the United States in relation to the processing of your personal data.
Collection of personal information from site users of our Website
Where practical we will collect personal information directly from you. Generally this will be collected by us when you deal with us either in person, by telephone, letter, facsimile, email or when you visit our Website. Without limitation, we may collect your personal information as follows:
This includes name, age, photograph, gender, address, telephone, mobile, fax, e-mail, social networking contact details, proofs of identity and address, copies of passports, driving licenses, and utility bills, card and other payment details, and financial information, health information relevant to your planned travel, and travel insurances held, results of searches carried out about you (such as to verify your identity, address, and credit status), your preferences, frequent flyer or travel partner program affiliation and member number, and other information provided to us by or in relation to you which concern you as an individual.
If you are an individual associated with a business or other organization that is our customer, your personal data may include the following information that we link to you: business or organization details (such as name, address, telephone numbers, payment arrangements, financial information, etc.), your relationship with that business or organization (such as owner, partner, director, shareholder, employee, or agent), and your contact details within that business (such as work address, work telephone and mobile numbers, work fax number, and work e-mail address). Information concerning accounts, registrations, or memberships with us, or participation in loyalty programs. Correspondence, communications and messages, including between you and us, and between us and third parties, including relating to any booking or booking enquiry, or performance of any contract.
We may collect information about your visits to, browsing of, and use of our website. The range of data we collect will depend on how you interact with our website.
By visiting and using our website you or your computer may provide personal data. This includes: information that is automatically provided by your browser to our servers; information recorded on our web servers about your interaction with our website and pages viewed; information we capture or place on your computer or generate using cookies or other technologies on our website; and information you input into forms and fields on our website.
Your personal data will include data you provide (or later amend), whether: from correspondence with you; verbally to us over the phone or in person; by filling in any field or form on a website; by filling in any printed form we provide you; by e-mail; from documents you provide us; and from updates to information provided from time to time. This includes when you: register or subscribe for any service, account, members, or loyalty program, or make an enquiry or booking for a vacation or other travel services whether in person, by phone, through our website or otherwise; send us your comments or suggestions; subscribe to any newsletter or other publication; or request sales or advertising information, including brochures.
How we use collected information: analyze, audit, provide, operate, administer, maintain and improve our business, website, systems, and services; carry out surveys and analyze the results; run promotions and competitions; undertake product or customer research/development; assist us in and help us improve sales, editorial, advertising and marketing processes; carry out other business development and improvement activities; and provide training to our staff, sub-contractors and suppliers. For example, we may use your personal data to help us profile how customers generally use our websites and book travel services with (or through) us. We may also use this information to ascertain interests so we can better tailor our business offerings. Carry out direct marketing to you. See next section below for further information.
We transfer your personal data to third parties in the following circumstances: we may disclose your personal data to third parties (including intermediaries) to carry out checks concerning you or enforce a booking or contract with you (including credit, security, fraud and identity checks). This may include credit reference agencies and other companies for use in credit decisions, for fraud prevention and to pursue debtors. We disclose your personal data to third parties (including intermediaries) to deal with a booking enquiry made by or for you, to make a booking requested by or for you, to perform and administer a booking for you or other contract with or in respect of you. This may include; to apply for visas on your behalf, collect payments to be made by you, investigate and respond to complaints, and enforce a booking or other contract with you. Such third parties may include suppliers or sub-contractors and their agents (e.g. airlines, coach, ferry or train companies, hoteliers, hire companies, cruise companies, tour operators etc.). We may disclose your personal data to any third party (e.g. supplier, contractor sub-contractor) we make enquiries with or engage or sub-contract to perform a booking or other contract, including to provide any travel, tour or other products or services we agreed to provide to you. We may disclose your personal data to suppliers with whom we make an enquiry concerning or book travel or other products and services for you as agent (whether as agent for you, someone representing you, or the supplier), such as a tour operator. Details of any third party tour operators or other third parties who will be responsible for or supply you travel services booked or enquired about, may be obtained from us on request, and may be stated in any tour or other brochure provided by us.
We may supply personal data to a government authority or regulator, police authority, court or party in litigation, where requested to cooperate with the authority or required to comply with a legal requirement, for the administration of justice, for purposes of customs, visas and immigration, or where reasonably required to protect your interests or enforce any booking or other contract. We may disclose your personal data where otherwise required by or permitted by law.